Australia's leading Salesforce Service Cloud Accelerator

Empowering Council’s to live up to their customer experience ambitions and win back their customers’ hearts and minds.
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Our growing Council partner network
CFSuite Core

Features

CFSuite leverages Salesforce Service Cloud capabilities and functionality whilst providing a more tailored Council experience to help accelerate, and de-risk your Salesforce implementation.

Customer Relationship Management

Provide enhanced service with your customers information and interaction history at the finger tips. Oh and say goodbye to duplicates!

Customer Service Request

Capture what matters from your customers and seamlessly triage it through to the right team for actioning. Your teams will love CFSuite.

Workflows & Process Automation

Enable a smarter, more efficient workforce leveraging workflows and process automation to eliminate mundane tasks.

Self Service Portal

Let your customers interact with you on their own terms, from any device and from anywhere. All from your own fully branded portal.

Customer Communications

Keep your customers in the loop as your customer communications are taken to the next level using email and SMS.

Knowledge Management

Leverage CFSuite Knowledge Management to get your business processes and knowledge documented.
Integrations

Get more value from your tools

Connect your tools, connect your teams. With a proven track record of integrating with key Council platforms and legacy systems, CFSuite is a safe bet for building connected digital experiences for your customers.
Infor Pathways
Microsoft Sharepoint
Microsoft Power Automate
Microsoft Active Directory B2C
Magiq
Microsoft Power Bi
Campaign Monitor
Microsoft Azure
Eventbrite
Content Manager
SynergySoft
ESRI ArcGIS
Payrix
Assetic
Civica
Brightly Confirm
Technology One
Contact us

We’d love to hear from you

Our friendly team is always here to chat.

Chat to sales

Speak to our friendly team.
contact@ennovative.com

Call us

Mon-Fri from 8am to 5pm.
08 8311 3710

Our Office

Where most of our team is based
1 Tonsley Boulevard, Tonsley SA 5042